HP SUPPORT ASSISTANT SOFTWARE

HP SUPPORT ASSISTANT SOFTWARE

Hewlett-Packard Company has been one of the global leaders when it comes to hardware and software  products such as  that include laptops, printers, software, and drivers, etc, being on such an pristine position always requires HP to focus  on customer interaction and assistance. Due to recent times ,when being in physical contact with one another had been quite impossible, the utmost need of such a software has emerged.

WHAT IS HP SUPPORT ASSISTANT SOFTWARE?

Hp support assistant is a self-manufactured software by the company. The aim of the software is to provide help to customers in time of problems as all devices or components of a device are highly prone to troubleshooting problem, thus HP support assistant makes sure that the experience of valuable customers doesn’t hinder with issues that can be easily fixed. This assistant software is highly recommended for updating of driver and managing firmware which in turn increases the overall performance of the device.

SIGNIFICANT FEATURES OF HP ASSISTANT SOFTWARE

Hp support assistant has number of features especially designed to make it friendly and easy to understand. Applications some of its prime features are as follows:-

1. MY DEVICES

When it comes to accessing the specification of your device, run diagnostics & tools, require support tools or even if you feel the need to update your device, you can find it all under the MY DEVICES TAB.

2. ALERTS AND SUPPORT STATUS

 As the name suggests this tab helps in providing the customer with necessary alert about the updates in regards to the status of the computer or printer.

 3. ALL NEW DESIGN

 This option can be used to update the interface of your computer to the most recent version.

4. INTEGRATED DIAGNOSITCS

 Whenever one faces any issue with their HP device be it a printer or computer, this diagnostic tool would analyse the problem and provide immediate solution to it.

5. AUTOMATIC FIXES

With the help of this tab running, the operations of the device are made effortlessly smooth. The hp support assistant installs automatic updates and thus resolves any issue before it could arise.

6. SUPPORT

This option helps a customer by providing helpful resources to troubleshoot errors. One can find contact details of HP support through this tab.

7.HELP TOOLS

 It could be quite possible that the query of the customer could not be resolved with the above mentioned tabs, thus through this feature one could easily get in touch with HP support team which would provide further assistance.

ISSUES HP SUPPORT ASSISTANT CAN RESOLVE

Calling any device or a software to be distant from any flaw is a bold claim to make which is something HP doesn’t believe in, what HP believes in is providing prompt response to any difficulty arising to the customers and to keep updating and improving such that these problems are eradicated.

Here are some issues HP Support Assistant can fix easily:-

1.  Issue with network connection.

2.  HP laptop not responding.

3.  HP printer offline/non responsive.

4.  Slow performance of HP computer/device.

5. Issues with drivers.

6.         Storage space running out.

7.         HP computer not booting.

8.         Clogged or blocked printhead.

9.         A blue/black screen appearing with an error message.

10.       Unresponsive computer.

11.       Issue with HP printer setup.

It is to be noted that all the issues that might arise are not mentioned above and even the customer might not be able to figure out the exact problem. All that is needed to be done is to simply run the diagnostic tool in HP support Assistant.

HOW TO FIND THE HP SUPPORT ASSISTANT FOR WINDOWS?

It is quite easy to find HP Support Assistant. It could be done with methods mentioned below:

1.  Look for a blue question mark icon on the taskbar. One could find the HP assistant software there.

2.  For windows 8, one could find hp support assistant simply from the start menu.

3.  Easiest way out of all is to search for the program directly in the windows search.

Note- it is also a possibility that you might have accidently deleted the HP SUPPORT ASSISTANT on your computer, well that’s not a problem as one can easily download any HP PC utility on their device from the HP website.

HOW TO DOWNLOAD HP SUPPORT ASSISTANT

The basic requirement for downloading any software is a stable internet connection, so do make sure you have one and the rest is easy you just have to follow the steps mentioned below.

1.  Launch any web browser on your device and open the HP Support Assistant webpage. Alternatively, you can visit http://www.hp.com/go/hpsupportassistant, directly from the browser too.

2. From the Home Page, select Software and Drivers.

3.  Select the “let’s identify your product to get started” option.

4.  Now, you need to select your HP printer model on which you want to install the HP Support Assistant.

5. Once, you enter the HP Printer model or serial number and all the other required details, hit the Submit button.

6. Select the Download button under HP Support Assistant to start downloading the software.

7.  Wait for the download to finish and once it’s down, double click on the downloaded .exe file to start the installation.

8.  At last, continue with the on-screen instructions to install the HP Support Assistant on your device.

HOW TO DOWNLOAD HP SUPPORT ASSISTANT ON WINDOWS 10?

To Download HP Support Assistant on Windows 10, first, make sure your system meets the minimum requirements. Given below are the HP Support assistant download steps that you can follow to get the tool on your Windows 10 device.

1. Head to the official page of HP Support.

2. Now navigate to the Software and Drivers Page. You can find this option under the Support tab on the top.

3. On the next screen, select your product types such as Laptop or desktop.

4. On the next page, select the “Let HP Select Your Product” option or enter the serial number of your product in the given box and hit Submit.

5. Now you will see a list of Drivers and software compatible with your HP device on the next screen. You can find HP Support Assistant under Software Solutions.

6. Hit the Download button next to the HP Support Assistant option to initiate the download.

7. Once the software file is downloaded, run it and complete the installation.

DO YOU NEED HP SUPPORT ASSISTANT?

HP devices ,though being best in class doesn’t simply imply that no issues could ever arise.  There are times when can encounter problems with their HP devices. In such times HP Support Assistant can come to your rescue. You can use it to troubleshoot issues with your device and make it work fine like before. Not only that, but it also helps in keeping your system up to date and secure. The tool will help you install the pending system and drivers update to keep your PC working smoothly over time.

In case you still feel that you don’t need the HP Support Assistant to manage your device, you can also disable it temporarily or uninstall it.

HOW TO DISABLE HP SUPPORT ASSISTANT?

If you don’t want to use HP Support Assistant, then there are two options to follow, either you can disable the tool or permanently delete the software from your device. We suggest uninstalling HP Support Assistant only if you are running out of space or doing a system format. Otherwise, you can simply leave the utility installed on your devices as they are highly useful and came to your rescue in times of future needs.

Still, if you want, you can disable the HP Support Assistant from your PC temporarily by following the steps below:

1.  First of all, you need to launch the HP Support utility on your device.

2. Once the tool opens, head to Settings from the bottom left corner of the screen.

3.  Now go to the Health Analysis tab and select Frequency.

4. Select Never in the Frequency drop-down menu.

5. At last, click on the button next to the “Never Check for Updates” option

Note:-  Doing the above mentioned steps would only disable the utility from working in the background. One can reverse this setting anytime they wish to receive updates or are in a need to fix any issue with their HP device.

HOW TO UNINSTALL HP SUPPORT ASSISTANT ?

Though it highly not recommended to uninstall the HP Support Assistant , but one might still feel the need of doing so. You can simply uninstall the HP Support Assistant. Follow the HP Support Assistant Uninstall steps mentioned below to remove the tool completely from your device.

1. First of all, open Windows search and enter “Uninstall a Program”.

2. Select the same option from the search results and select Programs and Features.

3.  Now you need to navigate to HP Support Assistant and select Uninstall to remove it from your device.

Doing this will remove the HP Support Assistant from your device, however, you can download it anytime from the Official website of HP Support Assistant when needed.

FIX HP SUPPORT ASSISTANT ISSUE OF NOT OPENING

Trying to access HP Support Assistant but it won’t open? Fix the “HP Support Assistant not opening” problem by following the steps below:

1. The first thing you should do if your Support assistant is not working is restart your computer.

2. After the restart, try opening the utility again and if that doesn’t work, continue further with the steps.

3. You should try installing the latest version of the program.

4. To do so, visit the HP Support Assistant page and download the newer version.

5. Run the downloaded file and complete the installation.

6. Follow the instructions on the screen to finish the installation and setup of the HP Support Assistant.

7. Once it’s done, restart your device and try launching the application now.

FIX EXCLAMATION MARK ON HP SUPPORT ASSISTANT ICON

The exclamation mark on the HP Support Assistant icon indicates that some pending updates or messages require your attention. To check these notifications or install the available updates, follow the steps below:

1. Double click on the HP Support Assistant icon to open it.

2. Now go to My Devices and check My PC. There you will see two options, one for Updates, another one for Messages. Check which option has an exclamation mark and follow the steps accordingly. If both the options have an exclamation, then it means both of them require attention.

3. Click on Updates if it has an exclamation mark or skip to step 6 directly.

4. Under Updates Available, select all the updates to install them.

5. Click the Download and Install option and continue with the instructions on your screen.

6.   If you see an exclamation mark next to the Messages option, then open it.

7. Under “Messages are available”, read the messages you haven’t read.

8. Select the cross icon next to each message once you are done with them.

9.  At last, restart your HP PC and check if the exclamation mark is gone or not.

Note: Installing All Updates Are not Mandatory. You can avoid the updates that are not necessary. However, this will cause the Exclamation mark to continuously appear on the HP Support Assistant icon.

HOW TO GET INSTANT SUPPORT FOR YOUR HP DEVICE?

Although HP Support Assistant can assist you with most of your issues, if there’s something still bothering you, you can reach out to our team of HP Assistant Support experts for help. You can contact us through these methods:

Helpline: Talk to our HP Support experts directly through call and discuss your issue.

Email: You can also write your issue to us on our email handle and we’ll get back to you right away.

Chat: Use the live chat option to get solutions for your HP PC problems.

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